Privacy Policy

At ePanda.com.au, we are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing ePanda.com.au, you consent to the practices described in this policy.

1. Introduction

Welcome to ePanda.com.au ("we," "our," "us"). We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By accessing or using our website ("Services"), you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of personal information to provide and improve our services. The types of information we collect include:

    • Information You Provide
      • Contact Information: Name, email address, phone number, and mailing address.
      • Account Information: Username, password, and any other account details.
      • Payment Information: Billing address, payment card details, and transaction history.
      • Communication: Information you provide when contacting us via email, chat, or other communication method.
    • Information Collected Automatically
      • Usage Data: Information about how you interact with our website (e.g., pages visited, time spent, and navigation).
      • Device Data: IP address, browser type, operating system, and device identifiers.
      • Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to enhance your browsing experience. See our Cookie Policy for more information.
3. How We Use Your Information

We use the information collected for the following purposes:

    • To provide, manage, and improve our Services.
    • To process transactions and fulfill orders.
    • To personalize your experience on our website.
    • To communicate with you, including responding to inquiries and sending updates.
    • To analyze website usage and improve functionality.
    • To comply with legal obligations and protect against fraud.
4. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following situations:

    • Service Providers: With trusted third-party providers who assist in delivering our services (e.g., payment processors, IT services).
    • Legal Obligations: When required by law or to protect our rights, property, or safety.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

    • Access: Request access to the personal data we hold about you.
    • Correction: Correct or update inaccurate or incomplete information.
    • Deletion: Request the deletion of your personal information, subject to legal obligations.
    • Opt-Out: Opt-out of receiving marketing communications or cookies.
7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and analyze website traffic. You can control cookies through your browser settings. For more details, please refer to our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Please check this page periodically for changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

ePanda.com.au

        • Email: support@epanda.com.au
        • Phone: 1300 580 768
        • Address: 8 Mistral St., Greenfield Park, NSW 2176, Australia

Thank you for trusting ePanda.com.au with your personal information. Your privacy matters to us.